Return Policies

All returns must be requested via e-mail or your order communication page.

You must request return within 5 business days after the order has been delivered to you (including time of unclaimed mail at the post office).

You must follow the return instructions to avoid extra duty or retail tax charges.

Return of one pair of glasses frames or sunglasses is free.

If you are returning more than one pair, you will be charged $20 restocking fee for second and each subsequent pair.

Prescription orders are non-returnable and are final sale.

Exchange 1 to 1 is free.

Shipping fees are not part of a refund as shipping service can't be undone or returned.